Certified Medical
Administrative Assistant (CMAA)
Our comprehensive program prepares you to earn your Certificate of Completion and sit for the NHA Certified Medical Administrative Assistant (CMAA) national certification exam. This program covers everything from medical terminology to professional communication, so you graduate not just exam-ready but career-ready.
Your Path to Certification
Three steps from enrollment to national exam eligibility.
Complete Training
Study video lectures & audio modules covering medical terminology, office operations, scheduling, insurance & billing, EHR systems, and HIPAA compliance.
Pass Your Exams
Score 70% or higher on timed practice exams and your final course exam that mirror the national CMAA exam format.
Earn Certificate
Receive your Certificate of Completion, qualifying you to register for and take the NHA CMAA national certification exam.
What You'll Learn
Our curriculum covers all major topics tested on the NHA CMAA national certification exam.
Medical Terminology
Medical prefixes, suffixes, body system terminology, healthcare abbreviations, and clinical vocabulary used in medical offices.
Scheduling & Office Workflow
Multi-provider scheduling, calendar management, patient flow, appointment coordination, and office workflow optimization.
Insurance & Billing
Insurance verification, claims submission, payment processing, billing terminology, and administrative billing concepts.
Electronic Health Records
EHR navigation, data entry, record management, and understanding electronic health record systems used in medical offices.
HIPAA Compliance
Patient confidentiality, protected health information, HIPAA regulations, privacy practices, and compliance requirements.
Video Lectures & Audio Narration
Every lesson includes video lectures and professional audio narration — watch, listen, and learn anywhere, anytime.
What's Included
Everything you need to become a Certified Medical Administrative Assistant.
Course Curriculum
10 comprehensive modules covering everything you need to know.
Medical Terminology Foundations
Medical prefixes, suffixes, body system terminology, healthcare abbreviations, and clinical vocabulary
Healthcare Office Operations
Front desk procedures, patient check-in/check-out, office workflow, and administrative protocols
Scheduling & Appointment Management
Multi-provider scheduling, calendar management, patient flow, and appointment coordination
Patient Registration & Records
Intake procedures, demographic data entry, medical history documentation, and record management
Insurance & Billing Administration
Insurance verification, claims submission, payment processing, billing terminology, and coding basics
Electronic Health Records (EHR)
EHR navigation, data entry, record management, and understanding electronic health record systems
HIPAA Compliance & Patient Privacy
Protected health information, HIPAA regulations, privacy practices, and compliance requirements
Professional Communication
Telephone etiquette, patient interaction, written communication, and team collaboration
Medical Office Scenario Training
Real-world medical office scenarios, problem-solving, and critical thinking exercises
Career Readiness & Professional Development
Resume building, interview preparation, job search strategies, and workplace professionalism
About the CMAA Certification Exam
This program prepares you for the NHA Certified Medical Administrative Assistant (CMAA) exam administered by the National Healthcareer Association (NHA). Upon completing the program and earning your Certificate of Completion, you will be eligible to register for and take the national certification exam.
Certified Medical Administrative Assistants work in physician offices, hospitals, outpatient clinics, specialty practices, and healthcare systems. National certification demonstrates your competency to employers and significantly improves your employment prospects and earning potential in the growing healthcare administration field.